infotrack is a SaaS platform that helps e-commerce merchants automate customer support over email. After a merchant connects their Gmail account, our AI agent reads incoming customer emails, drafts replies in the merchant's tone, and either sends them automatically or escalates complex cases to the merchant via Telegram. We charge a monthly or annual subscription billed per agent, with three plans (€49 / €129 / €299 per month) and a free trial of 50 emails.