TrustMRR

TrustMRR

TrustMRR FAQ

Everything founders and buyers ask before listing, verifying, or acquiring a startup.

Getting Started

Basics for listing, browsing, and verifying your startup.

What is TrustMRR and what can I do here?
TrustMRR is a verified startup revenue database and acquisition marketplace. You can list a startup to showcase verified revenue, browse the marketplace, or contact founders to discuss acquisitions.
Is TrustMRR free to use?
Yes. Listing your startup in the verified revenue database is free. Selling on the marketplace is also free, with optional paid boosts for extra visibility.
Do I need an account to browse TrustMRR?
No. You can browse startups, rankings, and marketplace listings without an account. To manage a listing or send offers, you’ll verify your email and access the dashboard.
How do I add my startup to TrustMRR?
Click Add startup and connect a supported payment provider with a read-only API key. We verify your revenue and create your startup profile, then you can complete details in the dashboard.
Which payment providers does TrustMRR support for verification?
We support Stripe, LemonSqueezy, Polar, DodoPayment, and RevenueCat. You only need a read-only API key to verify revenue.
Can I claim a startup that already exists on TrustMRR?
Yes. Open the startup page and use the claim/edit flow, or go to your dashboard and claim ownership there. You’ll verify ownership with your payment provider.
I lost my API key. Does that mean I can’t claim my startup?
No. You can still claim your startup. Just log into your dashboard, click + Add startup, and connect any restricted (read-only) API key associated with your payment provider account. It will claim ownership of the startup.
How do I edit my startup profile on TrustMRR?
Go to Dashboard → My Startups. You can update your name, description, website, logo, category, tech stack, country, and more.
Can I delete my startup listing?
Yes. In the dashboard, open your startup and use the delete option in the settings panel.

Verification, Privacy, and Security

How revenue verification works and what data we access.

What data does TrustMRR access from my payment provider?
Only aggregate revenue metrics (total revenue, MRR, last 30 days revenue, customer and subscription counts). We do not access customer PII.
Does TrustMRR see my customers or transactions?
No. We only store revenue-level aggregates. Personal customer data is never collected. See the details in our Terms of Service.
Are payment provider API keys read-only and secure?
Yes. We require read-only keys and store them securely. We cannot charge customers or modify your payment account.
How is revenue verified on TrustMRR?
Revenue is verified by syncing directly with your payment provider using a read-only API key. This keeps your numbers trustworthy and up to date.
How often is revenue data updated?
Revenue syncs run automatically on a regular schedule (typically hourly). If your API key expires, you can update it in the dashboard.
Can I connect more than one payment provider?
Yes. You can link a secondary provider in the dashboard to combine revenue from multiple sources.
Can I change my payment provider after listing?
Your primary provider is fixed per listing, but you can update the API key or attach a secondary provider later.
What is Anonymous / Stealth Mode on TrustMRR?
Stealth mode hides your startup name, logo, website, and description. Only revenue and MRR metrics are shown publicly, so you can explore interest without revealing details.

Buying and Selling

A simple overview of how startup deals move from offer to close.

What does the TrustMRR buying and selling process look like?
Here’s the high-level flow you’ll see in the dashboard deal progress:
  1. Buyer makes an offer and both sides negotiate terms.
  2. Both sides sign an LOI (letter of intent) to align on the key terms.
  3. Buyer completes due diligence.
  4. Both sides sign the APA (asset purchase agreement).
  5. Escrow is funded and the asset transfer begins.
  6. Deal closes and the startup is marked as complete.
How does escrow work?
Escrow is handled through a third-party provider. The buyer funds escrow, and the funds are released once the agreed conditions are met and the transfer is completed. We surface escrow status in the dashboard so both sides can track progress.

Metrics, Insights, and Discovery

What data you’ll see on startup profiles and discovery pages.

What metrics are shown on a TrustMRR startup profile?
Profiles show verified total revenue, last 30 days revenue, MRR, customer counts, and active subscriptions. If available, we also show traffic, growth, and profit margin metrics.
How do I add traffic analytics to my startup?
Connect DataFast or Google Analytics from your dashboard. Once connected, traffic metrics (24h, 7d, 30d, 12mo) appear on your profile.
What is revenue per visitor and how is it calculated?
Revenue per visitor is your last 30 days revenue divided by last 30 days traffic. It’s a quick efficiency signal for monetization.
Do you show churn and advanced metrics?
Yes. Advanced metrics like churn are available after identity verification (KYC) and are currently optimized for Stripe data.
What are Startup Insights?
Startup Insights are AI-generated summaries (value proposition, target audience, pricing model, tags) based on your public website and verified data.
Where can I browse categories, tech stack, and search?
Use the search, categories, and tech stack pages to explore startups by niche.
What is the Open Revenue feed on TrustMRR?
The Open Revenue feed shows verified revenue tweets from founders. To appear, you need at least one verified startup and a post that includes “I made” plus a $ figure. The feed updates every few hours.
What is the TrustMRR verified revenue badge?
You can embed a live badge on your website that updates automatically with your verified revenue. Use the Embed button on your startup page to copy the code.

Marketplace — Selling

Questions about listing, pricing, and selling a startup.

How do I list my startup for sale on TrustMRR?
Go to the marketplace and click Sell startup, or toggle On sale in your dashboard. You’ll set an asking price and profit margin to create the listing.
How much does it cost to list a startup for sale?
Listing is free. Optional boosts are available for more visibility: Pro ($99)and Premium ($499), each for 30 days.
What are the listing tiers and what do they include?
Free listings get standard ranking. Pro ($99) provides ~2x visibility. Premium ($499) places you at the top, includes newsletter exposure, and lets you choose a custom card color for 30 days.
What information is required to list for sale?
You need verified revenue (payment provider connection), an asking price, and profit margin for the last 30 days. You can also add a seller message and contact email.
Can I list my startup anonymously on the marketplace?
Yes. Enable Anonymous mode to hide your name, website, and description. Only revenue metrics appear publicly while buyers can still submit offers.
How do I update my asking price or seller message?
Open your startup in the dashboard and edit the listing section. Changes appear immediately on your marketplace card.
Can I pause or unlist my startup?
Yes. Toggle On sale off in your dashboard to remove the listing from the marketplace.
Do I need identity verification (KYC) to sell?
KYC isn’t required to list, but it unlocks advanced insights and builds buyer trust. It can also speed up escrow steps in active deals.

Marketplace — Buying

How to make offers, follow deals, and track listings.

How do I contact a seller or make an offer?
Open any marketplace listing and click Contact Seller. You’ll send a message and can include an offer amount.
Can I make an offer without creating an account?
Yes. You can start with just your name and email. We send a verification code to confirm your offer and then open your buyer dashboard.
Why do you ask for a detailed offer message?
Offers are reviewed by an AI to filter out low-quality requests. Detailed, realistic messages get delivered faster to sellers.
What happens after I send an offer?
The seller receives your offer and a chat thread opens in the dashboard so you can negotiate.
Can I save startups to review later?
Yes. Use the Save button on a listing and your saved startups will appear in your buyer dashboard.
Do you have buyer alerts for new listings?
Yes. You can create filter-based or AI alerts that notify you when new listings match your criteria. Alerts are available with the $199/year subscription in the dashboard.
What currencies are supported for acquisition offers and documents?
LOI and APA documents support USD, EUR, CAD, AUD, and GBP.
How is the acquisition multiple calculated?
The multiple is asking price divided by annualized revenue (last 30 days revenue × 12).

Account, Billing, and Support

Manage your profile, billing, and notifications.

Where do I manage my billing or subscriptions?
Go to your dashboard and open the Billing tab to manage listing tier payments or buyer alert subscriptions.
How do notifications and digests work?
You can manage notifications, daily deal digest, and weekly best‑deals digest in Dashboard → Settings.
How do I unsubscribe from the daily digest emails?
Open Dashboard → Settings and toggle off Daily deal digest. You can also disable the weekly digest there.
Where can I update my profile or identity verification?
Head to Dashboard → My Profile to update your profile and complete identity verification.
Can I buy or sell without using my real name?
Yes. Buyers and sellers only see what you choose to show in My Profile. You can use a business name or alias early on, then share legal details later (for example, after signing documents).
What happens with KYC, and do you store my legal documents?
KYC is optional but recommended to build trust and unlock advanced features. We use Stripe Identity to verify you and store only your verification status. We do not store or display government ID document details on your profile.
How can I contact TrustMRR support?
Use the dashboard for support and deal assistance, or reply to any transactional email you receive during a deal.
Where can I read the Terms of Service?
You can always review our Terms of Service for details about data use, verification, and marketplace policies.

Still have questions?

Start by browsing the marketplace or listing your startup. Most answers appear right in your dashboard once you’re signed in.